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Carpet Re-Stretching & RepairAfter a period of years, depending on soiling, traffic and installation, carpet may need to be restretched. If you have "buckles" in your carpet, we recommend carpet restretching. We use a power stretcher to get your carpet as tight or tighter than when it was new. If you have holes, seams coming apart or any other damage to your carpet, our carpet repair professionals can be provided excellent service to you.
When it comes to maintaining your carpet, one of the most critical areas of focus is the traffic areas. If ground in soil is not removed on a regular basis, the traffic areas will begin to wear excessively. The dirt is extremely abrasive against the fibers of the carpet as you walk back and forth on it. The second area of focus of course is spot removal. You must react to "danger" spots immediately. Red wine, Red beverages, urine, blood, etc. can cause a permanent stain if not treated immediately. Listed below are the steps that you must take to properly maintain your carpeting. VacuumingVacuum your carpet often. Once or twice a week at least. Vacuuming removes the sharp soil that can cut and slice the fiber causing premature wear. Much of this soil is not visible to the eye. Vacuum before the carpet looks soiled. Remove any loose particles such as loose food, leaves, pieces of crayon, bugs, etc. as these items can cause a spot on the carpet. Professional CleaningAs a general rule, professional cleaning by a professional, certified firm should take place about once per year. For extremely heavy traffic areas, cleaning may be required more often. Proper professional cleaning will not leave a sticky residue behind and can be done as many times per year as needed. MANY STAIN RESIST WARRANTIES REQUIRE PROFESSIONAL CLEANING EVERY YEAR. Professional cleaning removes the damaging soil in traffic areas that vacuuming has not been able to remove. WARNING: UNINFORMED CARPET CLEANERS MAY VOID YOUR WARRANTY. Spot Removal and Interim CleaningImmediate spot removal is key to a clean carpet. Great care also must be taken in how spot cleaning is performed. When a carpet is new, or has sufficient protector on it, plain tap water will remove many spots. However, for those spots that will not move easily with water, you must use a spot cleaner. Select a spot cleaner that is recommended by the carpet manufacturer or your trained, certified professional cleaner. Most spot removers that are purchased over the counter leave too much soap residue and can cause yellowing. Avoid using foam carpet cleaners or any product that is not made specifically for carpet. Apply spot cleaner sparingly to white terry cloth and gently massage spot, causing it to transfer into the cloth. Never pour spot cleaner directly on carpet. If the product that you are using seems to cause the spot to resoil over a few week period, discontinue use. Any spot that you are not able to remove, and for pet urine or feces, call us immediately. Before Your Carpeting Is Cleaned
Furniture Moving
Our regular pricing includes moving sofas, chairs, tables and smaller items. Beds, dressers, and heavier pieces are left in place under our regular pricing structure. For commercial jobs, chairs and desk mats that are removable are moved. Desks, file cabinets, and heavier furniture is left in place under our regular pricing structure. Any residential or commercial job can be customized to fit your needs, including a price quote to move heavier pieces. Pre-sprayA preconditioning agent is applied to emulsify the traffic area soil and general spots. Pre-spotSpecial solutions made for specific spots are applied to each spot to break it down and prepare it for extraction. Truck-mounted Hot Water ExtractionThe carpet is thoroughly rinsed with a powerful truck-mounted system. The rinse agent is flushed through the pile and is immediately vacuumed with the powerful suction of our state-of-the art truck-mounted machinery. Since the soil is pre-emulsified and loosened, the pressure used is lower than other companies, therefore not over wetting the carpet. NeutralizerEvery carpet that we clean is pH balanced so that there is no sticky residue left behind. This treatment is used as a rinse or applied after the rinse depending on soiling condition. DeodorizerA mild deodorizer is added to the rinse agent. Our deodorizers are not overbearing. The deodorizer will simply add a pleasant light scent. *General SpottingWe attempt to remove food and beverage spots. General spotting is described as spots not requiring special cleaning solutions or special spotting procedures. *Specialty SpottingWe stock specialty spot removal products in our vans to attempt removal of urine, red dye spots, yellowing, filtration soiling, etc. Speed DryA high velocity air mover can be placed on the carpet immediately after cleaning to promote faster drying. By using the air mover we get the fastest drying time. Post GroomingThe carpet can be groomed with a professional groomer so that the pile of the carpet is standing tall when we leave. The carpet will dry in this position. Grooming also helps distribute pockets of moisture and assist in the fast drying process as well. 3M Scotchguard Carpet ProtectorWhen carpeting is made, it has two protective properties. One is a "dye blocker" or "stain resist" property. This is simply a clear dye that fills in the empty dye sites, so that it is difficult for a spill or spot to penetrate the fiber. The second is a "soil resistor" like 3M scotchguard or Dupont Teflon. This is a product that is sprayed on the yarn and baked on at high temperature. This helps to resist against common dry soil, and to act as a barrier between the spill and the dye blocker. After a period of about 2 to 3 years, depending on traffic, the soil resistor wears off and needs to be reapplied. Also the cleaning can remove much of these products. After applying 3M Scotchguard to the carpet, more dry soil will be removed with vacuuming, and most spots will be removed with just water. Urine Odor Removal
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